Cookie Policy

What are cookies?

A cookie is a tiny data file, which is stored on your end device within the web browser, when certain web pages are visited. A cookie does not contain or collect information in isolation, but when read by a server via a web browser it can give information to facilitate a more user friendly service by registering, among other data, users’ preferences, detect errors and or collect data for statistics.

A cookie will not harm your end device and no personal information is stored from the use of our websites For more information on how cookies are used on our Websites, please see How We Use Cookies.

The full use of our Websites requires the instalment of cookies. If you wish to disable any of the installed cookies, you will probably still browse the site however certain features of the Websites may not work as expected or may be deactivated.

Most web browsers (e.g. Internet Explorer, Mozilla Firefox, Safari, and Google Chrome) have cookies automatically enabled. You can decide on whether and to what extent cookies will access your end device by changing the settings of the browser you use. See Managing Cookies where you can find out how you can check and change your cookie settings. If you do not agree with the use of cookies as mentioned below, please change your browser settings and limit or disable cookies.

This information is outlined as part of our efforts to comply with applicable legislation and to ensure that we are open, honest and clear about user privacy.

How we use cookies

You may notice the presence of different types of cookies generated on your visit to the Websites. We use the following cookies:

Functional Cookies

Functional cookies are used to make the Websites work the way they are expected.

Some cookies are essential and if the use of this type of cookies is not allowed, we can’t provide services you have asked for, like processing an order or providing access to secure areas, for example.

We use other cookies to help recognize and remember you when you are logged into StoryPad so we can remember your settings and preferences, such as your region or your logged-in state.

Performance Cookies

StoryPad uses these cookies to analyze how you use our services and to monitor our Websites. For example, we may place cookies that allow us to measure the time of your requests to our servers and our responses, to A/B test new features, to record statistics about site usage, and to track your activities on the Websites.

This information helps us understand how people use our service and our products, and it gives us information about the kind of experience people have, all of which helps us learn how to make the StoryPad experience even better, to find out about user engagement, and to provide more relevant information to users.

Remarketing Cookies

Remarketing cookies are used to collect non-personally identifiable information about your visits to certain pages of for the purpose of serving StoryPad ads to you when you are on certain third-party sites.

No personal information, account information or any other identifiable information is shared with a third party as part of this process.

Managing cookies

If you do not know the type and version of the web browser you use to access the Internet, click on ‘Help’ at the top of your browser window, then click ‘About’. The relevant information you require will then be shown.

Internet Explorer

Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0 Click on the ‘Tools’ option at the top of your browser window and select ‘Internet options’, then click on the ‘Privacy’ tab. Ensure that your Privacy level is set to Medium or below, which will then enable cookies in your browser. Settings above Medium will disable cookies.

Google Chrome (Latest version)

Click on the spanner icon at the top right of your browser window and select ‘Settings’. Click ‘Show advanced settings’ at the bottom and locate the ‘Privacy’ section. Click ‘Content settings’ and within the cookies section at the top, select ‘allow local data to be set’ to enables cookies. To disable cookies please check the ‘Block sites from setting any data’, ‘Block third-party cookies and site data’ and ‘Clear cookies and other site and plug-in data when I close my browser’ options.

Mozilla Firefox

Click on ‘Settings’ and select the ‘Privacy’ tab. Check the ‘Accept cookies from sites’ option to enable cookies. If you wish to disable cookies, please uncheck this box.


Click ‘Safari’ in the menu bar and select ‘Preferences’. Click on the ‘Privacy’ icon at the top of the overlay that appears. Check the option that says ‘Block third-party and advertiser cookies’. You can also opt to disable cookies completely.